Privacy Policy
Last updated: 10/12/2026
Welcome to LoanPro. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loan calculator and financial analysis application.
Personal Information
When you register or use our services, we may collect:
- Name and email address
- Financial information (income, commitments, loan details)
- Documents you upload (payslips, credit reports, bank statements)
- Calculation history and saved scenarios
Automatically Collected Information
- Usage data and activity logs
- Device information and IP address
- Browser type and version
Google Drive Integration
If you choose to use our Google Drive integration for document processing, we access only the files you explicitly select or those created by our application. We do not access your entire Google Drive.
We use your information to:
- Provide loan calculations and financial analysis
- Process and analyze documents using AI technology
- Save your calculation history and preferences
- Improve our services and user experience
- Send service-related notifications
- Comply with legal obligations
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: Third-party services that help us operate our platform (e.g., cloud hosting, AI processing)
- Legal requirements: When required by law or to protect our rights and safety
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Revoke access to Google Drive integration
- Export your data in a portable format
To exercise these rights, please contact us at the email address provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us:
LoanPro Support
Email: support@loanpro.my
Disclaimer: LoanPro is provided for general informational and estimation purposes only. We do not guarantee the accuracy, completeness, or applicability of the results generated. Users are solely responsible for all decisions made based on the outputs. LoanPro shall not be held liable for any loss, damages, or legal consequences arising from the use of this tool.